OpenText Records Management (RM)

Understanding and Configuring Recods Management

  • Module 1: Introduction to Records Management
    • What Is Records Management?
    • The Records Lifecycle
    • Why Digital Recordkeeping Matters
    • Regulatory Frameworks & Compliance Standards
      • Federal Records Act · DoD 5015.02 · ISO 15489 · GDPR · MoReq
  • Module 2: OpenText RM Platform Overview
    • What Is OpenText Records Management?
    • Core Capabilities
      • Auto-Classification · Retention Scheduling · Legal Holds · Disposition · Auditing
    • Content Suite Architecture & Navigation
    • User Roles and Permissions
      • Records Officer · Records Administrator · End User
    • Enterprise Application Integrations
      • SAP · Salesforce · Microsoft 365 · Email Archiving
    • Supporting Products & Compliance Certifications
      • DoD 5015.02 v3 · ISO 16175 · MoReq · Section 508
  • Module 3: RM Administration Setup
    • Enabling Records Management
    • Configuring RM Administration Settings
    • Managing Record Ownership & Custodian Roles
    • Configuring Managed Objects
    • Enabling Notifications & Scheduling Disposition Agents
  • Module 4: Classifications, RSI Schedules & Retention
    • The Classification Hierarchy & File Plan Design
    • RSI Schedules and Retention Codes
      • Event-Based Retention · Date-Based Retention · Disposition Actions
    • Auto-Classification Methods
      • Assign at Creation · Managed Folder Rules · Workflow · API · Bulk Assignment · Content Intelligence
    • Batch Update RM Classification Metadata
  • Module 5: Managing Records — User Workflows
    • Declaring a Record
      • Four Declaration Methods · Records Detail Tab · Retention Clock
    • Record Status Icons in Browse View
    • Browsing and Searching Records
      • Collections · Cross-References · Multi-Select Operations
    • Vital Records
      • Essential vs. Non-Essential · Storage Medium Tracking
    • Final Release
  • Module 6: Holds, Dispositions & Legal Compliance
    • Understanding Legal Holds
      • User Hold vs. Search-Enabled Hold
    • Search-Enabled Holds and Automated Preservation
    • Disposition — Records End-of-Life Management
      • Destroy · Transfer · Archive · Destruction Certificate
    • Under-Disposition Control & Conflict Resolution
    • Scheduling Disposition Activities
  • Module 7: Security, Auditing & Confidentiality
    • Security Clearance Framework
      • Hierarchical Clearance Model · Transparency Prevention
    • Official Marks & Supplemental Confidentiality Markings
    • Audit Reports & System Monitoring
      • OTRMReports · Filter by User / Action / Date
  • Module 8: Reports, Dashboards & Smart View
    • Records Management Reports (OTRMReports)
      • Standard Reports
      • Role-Based Perspectives
        • Records Officer · Compliance · Executive
      • Information Governance Dashboards
  • Case Study
    • City of Riverdale

Course Information

Estimated Time: 4 hours

Course Instructor

LearnECM LearnECM Author

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Course Overview

Module 1

Module 2 

Module 3

Module 4 

Module 5

Module 6

Module 7

Module 8

Case Study

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